Community Support Team (CST) services consist of mental health and substance abuse services and supports necessary to assist adults (age 18 and older) in achieving recovery goals. This is an intensive community service that provides treatment and interventions to:

• Assist individuals to gain access to necessary services
• Reduce psychiatric and addiction symptoms
• Develop optimal community living skills.

The CST provider assumes the roles of advocate, broker, coordinator, and monitor of the service delivery system on behalf of the recipient. The Community Support Team Professional provides coordination of movement across levels of care, directly to the person and their family, and coordinates discharge planning. They are responsible for community re-entry following hospitalization, residential services and other levels of care.

It is the goal of the NeoGenesis professional to treat all consumers and their families with dignity and respect as we embark our consumers on a journey to self-actualization, rehabilitation, and New Beginnings.

Clients can be discharged by any of the following:

A. Recipient has achieved positive life outcomes that support stable and ongoing recovery

B. Recipient is not making progress or is regressing and all realistic treatment options have been exhausted indicating a need for need for more intensive services.

C. Recipient/family no longer wishes to receive Community Support services.

D. Recipient has achieved one (1) year of abstinence from substances.

E. Any denial, reduction, suspension or termination of service requires notification to the recipient and/or legal guardian about their appeals rights.

The Intensive In-home program at NeoGenesis, LLC supports consumers and their families and encourages them to address their life challenges. The goal of the program is to improve family functioning to ensure children living with a mental health disorder will receive appropriate care and try to keep the family safely intact.

The intensive, home-based services of the Intensive In-Home Program are individualized to each consumer and family’s needs. Our Licensed and professional workers carry small caseloads in order to meet regularly and often with each family.

Services may include the following:

• Providing supportive counseling and crisis intervention
• Increase the strength and stability of families (including adoptive, foster, and extended families)
• Increase parents' confidence and competence in their parenting abilities in order to successfully nurture their child that has a mental health disorder
• Afford children and youth a stable and supportive family environment
• Enhance child development
• Enable families to use other resources and opportunities available in the community
• Create supportive networks to enhance child-rearing abilities and help compensate for the increased social isolation and vulnerability of families
• Work with caregivers in the implementation of home-based behavioral supports. Services may include crisis management, intensive case management, individual and/or family therapy, substance abuse intervention, skills training, and other rehabilitative supports to prevent the need for an out-of-home, more restrictive services.

At NeoGenesis, Intensive In-home services are individually designed for each family, in full partnership with the family, to minimize intrusion and maximize independence. Services are generally more intensive at the beginning of treatment and decrease over time as the youth and family’s coping skills develop. A minimum of twelve (12) contacts must occur within the first month. One contact will equal all visits occurring in a 24 (twenty-four) hour period of time starting at 7a.m. For the second and third months of Intensive In-Home services, an average of six (6) contacts per month must occur. It is the expectation that service frequency will be titrated over the last two (2) months.

Substance Abuse Intensive Outpatient Program (SAIOP) means structured individual and group addiction activities and services that are provided at an outpatient program designed to assist adult and adolescent consumers to begin recovery and learn skills for recovery maintenance. This program is offered at least 3 hours a day, at least three days a week, with no more than 2 consecutive days between offered services.

The recipient must be in attendance for a minimum of 3 hours a day. This program is expected to last 3-5 months with weekly care options available that meet the minimum requirements above.

Day Treatment includes a structured treatment service program that builds on the strengths and addresses the identified functional problems associated with the complex conditions of each individual child or adolescent and family. It is available for children 5 to 17 years of age (20 or younger for those who are elgible for Medicaid services).